Shipping policy

# Shipping Policy

Thank you for shopping with Joshland! We are committed to processing and delivering your orders safely and on time.

## Order Processing & Shipping

* Orders are generally processed and shipped within **2–3 business days** after the order is confirmed.

* Once your order has been shipped, you will receive the available tracking details through the contact information provided during checkout.

* Delivery times may vary depending on the destination, courier service, weather conditions, holidays, or other circumstances beyond our control.

## Shipping Delays

While we make every effort to ship orders within the stated timeframe, occasional delays may occur due to courier issues, natural events, public holidays, or other unforeseen circumstances.

We appreciate your patience and understanding in such situations.

## Incorrect Address

Customers are responsible for providing the correct and complete delivery address and contact details while placing an order.

Joshland will not be responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

## Damaged Packages

If your package appears damaged at the time of delivery, please record a clear **unboxing video** while opening the package.

Please refer to our **Return & Refund Policy** for details regarding damaged products and the required proof.

## Contact Us

If you have any questions regarding your order or shipment, please contact us through the contact details provided on our website.

We will be happy to assist you.

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Thank you for choosing Joshland!**